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Do you travel for business? You might see a lot less of airports and lot more of conference rooms like this one.

Travel for business? You might see fewer airports and many more conference rooms like this one.

Business executives with an upcoming meeting have two choices: they can pack their things, travel to the airport, catch a flight, unpack in a hotel, and take a cab to an office…or they can walk into another room and watch a TV. Teleconferencing has come into its own with major corporations slashing their enormous travel budgets in favor of high-tech video and audio equipment. Two leading systems, Halo from Hewlett Packard and Telepresence from Cisco, are feeding the transition from airports to broadband. Major airlines are reporting drops in business travel of close to 30% as companies look for ways to save money and avoid jetlag. Check out the demo videos for Telepresence and a CNET review of Halo after the break.

According to Mercury News, Silicon Valley companies have been leading the way with replacing expensive air travel with (relatively) cheaper video conferencing. Cisco trimmed its own travel budge from $740 million to $240 million. AMD executive Linda Starr went from logging a million air miles per year to just 100,000. Hewlett Packard cut travel expenses by 30% from 2007 to 2008, and is looking to do so again from 2008 to 2009. Higher quality video, crystal clear sound, and a lack of noticeable delay makes the current generation of corporate conferencing a viable substitution for face to face meetings. As remote presence technology improves, incorporating the ability to feel physical objects using haptics, we could see the business flight go the way of the dodo.



Uninterrupted video and audio feed doesn’t come cheap. Prices for Cisco’s Telepresence ranges from $34,000 to $340,000. HP offers Halo for $120,000 to $350,000 with an additional monthly fee of $10,000 to $18,000. Both companies have installed hundreds of their systems worldwide. Cisco claims that in their own corporation alone they have installed 530 Telepresence conference rooms and conducted over 350,000 meetings.

There are other companies competing for the teleconference market. Teliris‘ product, also called Telepresence, is designed to run on a business’ existing networking system, avoiding upgrade costs. Tandberg is partnered with Siemens Enterprise and is actively expanding into Asian markets. Polycom generated some PR buzz earlier this month by highlighting their work with telehealth and telemedicine. Each of these companies is set to contend with the much larger HP and Cisco.

As always, I’m not so concerned with picking a winner in a competitive field as I am with evaluating the field itself. While retail level webcams and conferencing is slow and troublesome, I still use it on a regular basis quite happily. Business meetings over the net are as ‘real’ to me as physical ones. I can imagine this perception would only be enhanced with the level of clarity offered by Telepresence or Halo. Once conferencing includes 3D holograms the telepresence experience will be even better.

Looking forward, the trend would seem clear: as teleconference reliability increases, so will its acceptance. Routine air travel is expensive, environmentally unfriendly, and draining on your health. Teleconferencing is the way of the future, and it is set to replace a large portion of business travel. It may also lead to a greater geographic diversity of corporate headquarters. Why pay Manhattan prices when you can teleconference from Ohio just as easily?

[photo credit HP]
[video credit: CNET, Cisco]

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15 Responses to “Business Travel Declines With Telepresence Conference Calls”

  1. Thom Blake says:

    I’ve heard from a lot of top execs that they resisted teleconferencing because they’d rather have the company pay for their vacation to Europe, Disneyworld, etc for the meeting.

  2. [...] Business Travel Declines With Telepresence Conference Calls [...]

  3. [...] big new application Musion is pursuing is video teleconferencing. As we’ve mentioned before, telepresence is a growing trend that threatens to do away with a good portion of business travel. Teleconferencing giant Cisco has already shown interest in the Musion [...]

  4. [...] because I know that the technology they are referencing in the Pet Sitter is no laughing matter. Telepresence is already having a profound effect on business travel, as it becomes cheaper and better it is likely to affect how individuals stay in touch with loved [...]

  5. [...] gives the Nao some of its cooler capabilities, such as using the robot as a movable tele-presence. Say you couldn’t make it home for the holidays- you could use the Nao to walk around mom’s [...]

  6. [...] life-like. According to Reuters, Cisco has just announced at CES 2010 that it will be adapting its Telepresence video conferencing for home use. Trials in homes will begin this Spring in the US and later in 2010 for France, [...]

  7. Jake cooper says:

    I agree with you.. Polycom generated some PR buzz earlier this month by highlighting their work with telehealth and telemedicine. Each of these companies is set to contend with the much larger HP and Cisco…
    Business Travel Web

  8. [...] couple of months ago we discussed the decline of business travel and the rise of high quality video conferencing from companies like Cisco, HP, and Polycom. The trend of telepresence is on the rise, and Indian [...]

  9. Tom says:

    Hype! In spite of all of the reasons why one should do video conferencing, the execs at the top still avoid it. Why? Track down the study Sprint did in the late 1980s, when they had the biggest video conference network in the world.

  10. Matt says:

    I can get all business travel details in this blog and additional info about it.. I have been looking for a blog like this for past many months.. The points mentioned in this article are valid..
    Business Travel Web

  11. [...] conferencing telepresence is a developing trend, replacing millions of dollars spent in business travel. Telerobots offer a distinct advantage over webcams, allowing you to leave the conference room and [...]

  12. RV Ratings says:

    sometimes people like this are really difficult to handle…

  13. [...] rooms let meetings take place across the building or the world with equal ease, and may be a big factor in the recent decline in corporate travel budgets. As nice as their video quality may be, however, the conference room has a huge drawback: it [...]

  14. [...] travel is expensive, and many companies have started to cut costs with advanced teleconferencing rooms. But a static experience can’t match the dynamic interactions you can have with an actual [...]

  15. [...] Musion is pursuing is video teleconferencing. As we’ve mentioned before, telepresence is a growing trend that threatens to do a&…. Teleconferencing giant Cisco has already shown interest [...]

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